Outsource Smarter — Trained Remote Teams for Customer Support & Sales
We help healthcare, real estate, and SMBs cut costs and scale faster using trained US-overlap remote teams for call center support, telemarketing, and back-office operations.
Our Services
Call Center Outsourcing
Inbound & outbound support, appointment setting, lead qualification, and CX management.
Telemarketing & Lead Gen
Campaign design, list management, cold outreach, and conversion-focused calling playbooks.
Virtual Teams & Back-office
Eligibility checks, billing, claims support, admin, and dedicated virtual staff aligned to US-hours.
CALL CENTER SERVICES
Inbound & outbound support, appointment setting, IVR-friendly agents, lead qualification, and CX management — US-hours overlap available.
- 24/7 or US-overlap teams
- Multichannel support (voice, email, chat)
- Tiered support & escalation
Case Studies
Dental Client — Eligibility & Benefits
Reduced verification turnaround by 40% and improved patient onboarding accuracy. Services: Eligibility checks, patient outreach, EMR updates
Real Estate — Appointment Setting
Delivered a 32% increase in qualified appointments within 60 days. Services: Outbound calling, lead qualification, CRM updates
Typical Engagement Options (Hourly)
Starter
1–3 agent pilot — basic SLA, weekly reporting, quick start.
- US-overlap hours
- Onboarding & basic training
- Weekly QA
Growth
5–12 seats — dedicated campaign teams, custom playbooks.
- Dedicated account manager
- Custom playbooks
- Performance dashboards
Enterprise
Fully-managed solutions with SLAs, integrations, and dedicated training teams.
- Scaling roadmaps
- Dedicated QA & support
- Monthly performance review